Return & Refund Policy

Last Updated: September 9, 2026

Thank you for shopping with Freedom. We want you to be happy with your purchase. If you are not completely satisfied with your order, please review the return and refund policy below.

1. Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be in its original packaging, when applicable.
• You must provide your order number or proof of purchase.
• The return request must be submitted within 30 days of receiving your order.

Some items may not be eligible for return, including products that are personalized, used, damaged after delivery, or marked as final sale.

2. Damaged, Defective, or Incorrect Items

Please contact us as soon as possible if you receive an item that is damaged, defective, or different from what you ordered.

Email us at freedomtikrkdksjjz@hotmail.com and include:

• Your order number
• A description of the issue
• Clear photos or videos of the item and packaging, if applicable

After reviewing the issue, we may offer a replacement, refund, or another appropriate solution.

3. Change of Mind

If you simply change your mind about your purchase, you may request a return within 30 days of delivery, provided the item meets our return requirements.

Unless the item is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

4. Refunds

Once your returned item is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to your original payment method.

Please allow your payment provider additional processing time for the refund to appear in your account.

Original shipping charges are generally non-refundable, except where required by applicable law or when the return is due to an error on our part.

5. Exchanges

If you would like to exchange an item, please contact us at freedomtikrkdksjjz@hotmail.com before sending anything back.

Depending on product availability, we may offer an exchange or require you to return the original item and place a new order.

6. Return Shipping

Customers are responsible for return shipping costs for returns due to personal preference or change of mind.

If the item is defective, damaged during delivery, or we sent the wrong item, please contact us before returning it. We will review the situation and provide appropriate instructions.

We recommend using a trackable shipping service when returning an item.

7. International Returns

We offer worldwide shipping. Customers outside the United States may be responsible for return shipping costs, customs charges, duties, taxes, or other fees associated with returning an order, unless the return is due to an error, defective product, or other circumstance for which we are responsible.

International refunds will be processed in accordance with the original payment method and applicable laws.

8. Cancellations

If you need to cancel an order, contact us as soon as possible at freedomtikrkdksjjz@hotmail.com.

We will do our best to accommodate cancellation requests, but an order may not be cancellable once it has been processed or shipped.

9. Refund Delays

If you have been notified that your refund was issued but have not received it, first check with your bank or payment provider. Processing times can vary.

If you still have not received your refund, contact us at freedomtikrkdksjjz@hotmail.com.

10. Contact Us

For questions about returns, refunds, exchanges, or your order, please contact:

Freedom
Email: freedomtikrkdksjjz@hotmail.com

We are happy to help resolve any issue with your order.