Shipping policy
Shipping Policy
Last Updated: September 9, 2026
Thank you for shopping with Freedom. We are committed to providing reliable shipping for our customers in the United States and around the world.
1. Shipping Destinations
We offer shipping within the United States and to international destinations worldwide, where available.
Some locations may be unavailable due to carrier restrictions, customs requirements, or other delivery limitations.
2. Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or major holidays.
During sales, holidays, or periods of unusually high order volume, processing may take longer. We appreciate your patience during these periods.
3. Shipping Times
Estimated delivery times depend on your destination and shipping method.
- United States: approximately 5–12 business days
- International: approximately 7–20 business days
These are estimates only and are not guaranteed delivery dates.
Actual delivery times may vary because of carrier delays, customs processing, weather, holidays, incorrect addresses, or other circumstances outside our control.
4. Shipping Costs
Shipping costs are calculated and displayed at checkout based on your shipping destination, order size, shipping method, and other applicable factors.
Any free-shipping promotions will be clearly identified at the time of purchase.
5. Order Tracking
When tracking information is available, we will provide it to you by email or through your order information.
Please allow some time for tracking information to update after your order has been shipped.
6. International Shipping
International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their destination country.
These charges are not necessarily included in the product or shipping price and may be collected by the carrier or customs authority.
Freedom is not responsible for delays caused by customs clearance.
7. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If an order is returned to us because of an incorrect or incomplete address, we may contact you regarding reshipping. Additional shipping charges may apply.
If you realize that your shipping address is incorrect, please contact us as soon as possible at freedomtikrkdksjjz@hotmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
8. Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and tracking procedures.
If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.
If your package appears to be lost or significantly delayed, contact us at freedomtikrkdksjjz@hotmail.com, and we will do our best to assist you.
9. Damaged Packages
If your order arrives damaged, please contact us as soon as possible at freedomtikrkdksjjz@hotmail.com.
Please provide your order number and clear photographs of the damaged product and packaging. We will review the issue and determine the appropriate solution.
10. Delivery Delays
Freedom is not responsible for shipping delays caused by circumstances beyond our reasonable control, including:
- Severe weather
- Natural disasters
- Carrier disruptions
- Customs delays
- Public holidays
- Incorrect or incomplete addresses
- Government restrictions
- Other unforeseen events
11. Contact Us
If you have questions about shipping or your order, please contact us:
Freedom
Email: freedomtikrkdksjjz@hotmail.com
We are happy to help with your shipping questions and concerns.